Release Date
September 1, 2016
Salesforce Einstein
Salesforce Einstein
4.6
(1200)An integrated AI platform within Salesforce that delivers predictive and generative AI capabilities across the Customer 360 suite, enhancing productivity and personalization.
General Information
Get to know Salesforce Einstein better - from when it started to who it's made for. Think of it as a quick snapshot that tells you if this tool matches what you need.
API Availability
Available
Target Audience
- Sales Professionals
- Customer Service Agents
- Marketers
- E-commerce Managers
- Data Analysts
Use Cases
- Sales Automation
- Customer Service Enhancement
- Marketing Personalization
- E-commerce Optimization
- Data Analytics
Pricing
Clear pricing options to fit your needs. Choose the plan that works best for you. No hidden fees or surprises.
Free Trial Available💎 Premium Features
Monthly Plan
$75/month
Try Monthly PlanBest Value
Annual Plan
$75.00/month
Convenient Annual Payment Optionwhen billed annually
Get Best ValueCore Features
Discover what makes Salesforce Einstein special. From basic functions to advanced capabilities, see exactly what you can do with this tool. Perfect for both beginners and experts.
Key Features
- Predictive Analytics
- Generative AI
- Conversational AI
- Sales Automation
- Service Automation
- Marketing Personalization
- Commerce Personalization
Integrations
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce Marketing Cloud
- Salesforce Commerce Cloud
- Slack
Supported Platforms
- Web
- Windows
- Mac
- iOS
- Android
Input Types
- Text
- Image
- Audio
Output Types
- Text
- Image
- Audio
Tool Analysis
Detailed analysis of Salesforce Einstein's capabilities and areas for improvement. Make an informed decision based on our comprehensive evaluation of the tool's strengths and potential limitations.
Strengths
- Seamless integration with Salesforce ecosystem
- Robust predictive analytics
- Enhances productivity across departments
Areas for Improvement
- High cost for small businesses
- Complexity requires adequate training for optimal use
Social Media Optimization
Discover how Salesforce Einstein can enhance your social media presence. From platform compatibility to content optimization features, learn how this tool can help you create and manage engaging social media content.
Supported Platforms
YouTube
Instagram
TikTok
X (Twitter)
Facebook
LinkedIn
Content Compatibility
Video
Image
Text
Additional Features
Scheduling
Instagram Insights
TikTok Analytics
YouTube Analytics
Facebook Insights
LinkedIn Analytics
Multiplatform Publishing
Ai Based Caption Suggestions
A
An advanced AI platform that seamlessly integrates with Salesforce, offering comprehensive solutions for various business needs.
96/100
support
A
ease of use
B+
feature set
A
performance
A
user community
A
value for money
B
integration options
A+
social media compatibility
A
Salesforce Einstein excels in delivering AI-driven solutions across multiple business functions. While it offers extensive features and seamless integration within the Salesforce ecosystem, its complexity may require dedicated training, and the pricing could be a consideration for smaller enterprises.
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Performance & Security
Processing Speed
Real-time/Instant
Real-time processing
Security Features
Encrypted Processing
GDPR Compliance
Data Storage Policy
Data is stored securely with options for customization based on user requirements.
Keywords
8 tags
- Salesforce Einstein
- AI CRM
- Predictive Analytics
- Generative AI
- Sales Automation
- Customer Service AI
- Marketing Personalization
- E-commerce AI